Frequently asked questions

Windows 10 and 11, 64-bit. A macOS version is on the way.

Yes. Every release is built automatically from the same source, and Haul checks the signature of each update before installing it. No ads, no toolbars, no bundled offers.

Haul's installer isn't code-signed yet, so SmartScreen doesn't recognise it. Choose More info, then Run anyway.

The installer sets Haul up for your account and needs no admin rights. The ZIP runs from any folder; keep haul-host.exe and the extension folder next to Haul.exe.

Yes. Haul imports IDM's .ef2 export lists, with their referrers and cookies, as well as plain text lists and any file full of links.

Eight per file by default and up to 32, with limits per server. Haul starts with one and adds more while all of them are receiving.

Haul picks up where it stopped, as long as the server allows resuming, which most do. If the file changed on the server meanwhile, it starts over instead of mixing two versions.

It's built to stay out of the way: the engine is native code and the window only redraws what changes. Set a speed limit if you want browsing and calls to keep the bandwidth.

Yes. Queues start and stop at set times on the weekdays you choose, and can sleep, hibernate or shut down the PC when they finish.

Yes: your system proxy, HTTP and HTTPS, or SOCKS4/5 with remote DNS, plus a bypass list and PAC scripts.

Chrome, Edge, Brave, Vivaldi, Opera, Arc, Helium and Firefox.

Options → Browser Integration in Haul opens the extension folder. On your browser's extensions page, turn on Developer mode, choose Load unpacked and pick the chromium folder.

Open about:debugging → This Firefox → Load Temporary Add-on and pick firefox/manifest.json. Firefox removes it on restart; Developer Edition can install haul-firefox.xpi for good.

Hold Alt while you click the link, or turn off catching for that site in the extension's popup.

Yes. It saves HLS and DASH streams, and videos from many sites through the yt-dlp that comes with it, in the quality you pick.

No. Haul refuses encrypted and DRM-protected streams and videos.

Only what you have the right to. Haul doesn't change what a site permits; respecting copyright and each site's terms is up to you.

Only anonymous usage statistics, and you can turn them off. There are no accounts and no tracking. Haul sends its version, the Windows release, build and edition, the processor type and how many downloads finished or failed, never addresses or file names. Statistics are on by default; Haul shows a one-time notice, and Options → General turns them off at any time, which deletes Haul's random install number. The privacy policy has the details.

Haul checks shortly after it starts and every six hours, verifies the signed update and restarts. Running downloads carry on in the new version. You can turn this off in Options → General.

Site and proxy passwords live in the Windows Credential Manager, not in Haul's own files.

Email contact@dunebits.com with what you tried and your Haul version (Help → About).